Affected by the Madrid Puro Reggaeton Festival: how to claim your rights

If you had bought tickets for the festival Madrid Pure Reggaeton Festival and you wanted to see the performance of Daddy Yankee, Bad Gyal or Eladio Carrion you need to know that you are in your right to claim for cancellation.

How to claim my money at Madrid Puro Reggaeton Festival

Users who were affected by the cancellation of the festival, which took place less than a day before the start of the concerts, have the right to full refund of the economic amount who paid for the tickets, which varies between 40 and 80 euros.

They also have the option of claim damages for the money invested in transport or accommodation to attend the festival, which they have no possibility of recovering in whole or in part, as indicated facua by a statement.

From Facua they assure that there was a “neglect” by the promoter, and therefore they consider that “It is your responsibility to cancel the event.”

festival cancellation

The festival, which had already 35,000 tickets soldwas canceled only one day before its celebration, since it was to take place on July 15 and 16. The event was to include the performances of different artists of this genre of Latin music such as Natti Natasha, Gente de Zona, Juan Magán, Ñengo Flow, Eladio Carrión or Bad Gyal.

Madrid Puro Reggaeton Festival Poster

The Community of Madrid took the decision to cancel the festival because it did not meet the necessary security conditions. Apparently, the organization of the event has not obtained a favorable report from the municipal police or the Madrid City Hall, necessary for the celebration of a festival of this magnitude.

None of the places proposed by the organization for the celebration of the event has obtained the approval of the Community of Madrid. Not even magic box, originally proposed, nor the stadium Wanda Metropolitano, where they decided to move the festival a few days ago. “He is not celebrated because he does not gather the necessary security conditions because the Wanda Metropolitano is not a multipurpose space”insisted with the Ministry of Culture of the Community.

For its part, the organization of the festival published a press release expressing its “surprise, amazement and defense” before the decision of the Community of Madrid to refuse the license. Well, they consider that the safety and emergency plan presented was complete and that the fault for exceeding the deadlines was the bureaucracy required by the Administration.

“If the deadlines have been exceeded by the promoter, is due exclusively to the fact that the Administration is asking for more and more documentsand the festival team needed time to meet these demands,” they complained.

But the truth is that the main victims are the 35,000 people affected who intended to spend the weekend in a festival atmosphere, some even traveling from afar. In this article, we have given you all the information you need to claim the Madrid Puro Reggaeton Festival money.

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